1. You have just taken over running a team that has to implement a new system quickly. The team has been working together only a couple of months and has not made good progress. This seems to be because it does not know clearly what its objectives are and how it should achieve them. What would you do?
A. Clarify the objectives, and tell each of them what to do. (Controller)
2. An experienced team member has had some good ideas on tackling a problem, but is not sure about what to do next. What would you do?
A. Help her to work it out for herself and produce a plan. (Consultant)
3. A member of your team has developed considerable knowledge in one area of specialty and your team has to do some work in this area. What would you do?
A. Agree with him what he should do, and leave him to develop the correct approach. (Coordinator/ facilitator)
4. You lead a young and eager team, but they are failing to meet some deadlines. What would you do?
A. Discuss the problem and tell them how you want them to put matters right. (Coach)
5. You have given some of your team a difficult job. They are competent, but have not previously done this job before. They have come up with some good ideas, but do not know how to take things forward. What would you do?
A. Listen to their suggestions and help them make a decision. (Consultant)
6. You have been promoted and are taking over an experienced team that has been working well with little supervision. What would you do?
A. Discover how they do things and give them encouragement to continue. (Consultant)
7. You see that one of your more experienced staff has problems in achieving one of his targets. He had done excellently up to now. What would you do?
A. Support and encourage him, but let him decide what to do. (Coordinator/ facilitator or consultant)
8. You have been keeping an eye on a new team member. She is becoming both more experienced and more confident. You want to develop her further. What would you do?
A. Praise her for her efforts so far and let her have more responsibility. (Consultant)
9. You have given an experienced but unenthusiastic member of your team an important job to do. He seems to be struggling with some part of it in which he lacks previous experience. What would you do?
A. Ask him about his ideas and, if necessary, explain how he should do it and help him plan it out. (Coach)
10. A new member has just arrived in your team. She is eager, but has no relevant experience in the fairly complex task you want her to do regularly. What would you do?
A. Explain what she has to do and then show her how to do it? (Controller)
11. Your team is highly professional and feels the need to make some changes in the way matters are done to improve their performance in routine activities. What would you do?
A. Let them decide how best they can make the improvements. (Coordinator/ facilitator)
12. A new member has recently joined your team and has been making good progress over the past year, but now seems to be less motivated that when he arrived. What would you do?
A. Explain what has to be done, ask for his ideas, but take him through step by step. (Coach)
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