Many businesses have decided that the old school approach to business may not be the most successful. That is, rather than enforcing a compartmentalized approach to management they are learning to look at the situation as a whole. In some cases, it is important to consider that someone outside of the immediate area may have a solution to the problem or even a better way of doing things than those that are more familiar with the situation. A good solution can come from anywhere and should be encouraged; a good business leader will listen to those below him in hopes that they will have a better solution to a current problem or even one that has yet to make itself apparent.
The change in policy essentially meant that the business shifted from being focused on the needs of the customer to those of the employees. This created a better situation for the employees and shifted their focus from worrying about their immediate problems and allowed them to focus back on the customer. This meant that new products could be created that better fit the needs of the customers, such as better loan packages and business finance options, as well as creating a much more business-like environment. Thus, ironically by worrying about the employees over anything else a much better environment for customers was created.
This has allowed greater communication between departments and leads to greater innovation as there is more feedback regarding products and services between sales and development, which has allowed for better products and services for the customer.
As executives have better feedback from those under them, including not only suggestions for solving problems but how to avoid potential problems, and they are better at listening to that feedback, this means that companies are better able at dealing with problems. This faster problem solving backed by proactive reasoning has helped businesses deal with problems before they were able to become problems and to allow for any problems that did develop.
The Basics of The Holistic Approach
The heart of the holistic approach business is to enable employees to do the best job that they possibly can and to treat them like family. This means that some of the best business solutions tend to be a vastly different set of solutions than what worked in previous eras. In previous eras, the ideal was to worry more about making sure that the customer was served and all policies stemmed from that. This means that the employee was treated as merely a cog in the machine and that the business was compartmentalized as specialists were encouraged to stay within their bailiwick and not interfere with other areas.
That compartmentalization, however, ended up acting to create static environments. While this was great for creating stable businesses this also meant that the business would experience very slow growth and that the business would favour the bureaucrat over the innovator. By using a more holistic approach, however, those walls were broken down and the system rewarded innovation over those fighting for the status quo. It also encouraged looking at the value customers brought to the business rather than just seeking more business for the sake of business.
This helped to create a much stable business environment while at the same encouraging business growth based on a more diverse and therefore more robust product line, making it a major boon for business.
Securing The Bottom Line
This, of course, means that hiring practices have changed. However, in general, these changes in practices enable a company with a broader skill set that allows them to deal with a wider range of problems. It also means that because the employees are much more focused on customer outcomes both sales and satisfaction have increased.
This has, in turn, ensured that companies are much more secure than in the past; after all, this means that companies are much more diversified and a company with greater diversification tends to do better than one relying on a more singular focus. , in
The Best Work from the Best Environment
The bottom line is that employers seek to ensure that their employees have the best possible environment to do their job. By looking at how the company can create a better environment for the employee the employer seeks to enable the employee to do the best job that they possibly can. This means that some perspectives have changed from a customer-centric one to looking more at the needs of the employees.
This has allowed for businesses to allow for innovation while at the same time allowing for fluctuations in the market better, helping to ensure that businesses not only grow but grow based on stable ideals, so that the business is more robust and thus able to handle any problems that develop.